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Hello MichaelI’ve just read your comments previously and the symptoms you have with your RS21 appliance can be remedied with the genuine Samsung RS21 repair kit which is designed to remedy it.Please verify that you definitely have a Coolzone model before ordering as the kits for the standard RS21 and the RS21 Coolzone are very different. If you have a J or K after the RS21 model number then you definitely have a Coolzone model.Assuming you definitely have a Coolzone here is the link to purchase the kit